Lieven Buyse

About the trainer

Lieven Buyse studied corporate communications and perfected his studies with a Masters in Marketing from the Vlerick School for Management. He learned the tricks of the marketing profession in both the retail and services sectors and built his passion for internet further at Advitas Internet Marketing. He's also a keynote speaker, communication professional and business coach.

Lieven provides training and coaching on the following topics: Communication Skills and Assertiveness, Giving and Receiving Feedback, Customer-oriented Telephone and Communication, Dealing with Difficult Customers, Connecting Communication and Conflict Management, Speaking in front of a Group, General Marketing Training, Social Media, Video Marketing, Internet Marketing, Using LinkedIn Professionally, Instagram for business...

References:

Xylos, Schreder, Allianz , KBC-bank, Provincie Limburg, Toyota, Lloyd’s Register, Cultuurdienst Brugge, Toyota, Eternit, Unizo, Agfa Gevaert, Confederatie Bouw, ACV Voeding en Diensten, Arcor, Unizo Brussel, Lidl, Van de Velde, De Ark, Neovia Logistics, Stad Antwerpen, Feromac, Saver, McBride, Movilitas, BNP Paribas Fortis, Simovision, St Jude Medical, Abbott, DSM Keukens, Samsonite Europe, Oleon, Provincie Oost-Vlaanderen, Huisartsenwachtpost Midden-Holland, ThyssenKrupp, Laverhof, DGZ Vlaanderen, Plastic Omnium , Nucleus, Jan De Nul, Alternio, Brics, Vetoquinol, Winewise, Hillewaere, Paneltim, Opnieuw & Co, Livios, Vente Exclusive, Sogeti, Feops, Scholengroep Albertdingk Tijm, Dachser, Xilinx, Creditsafe, Randstadt, Organi, Mercedes-Benz, Novartis, Kuehne & Nagel, Depraets, Deutsche Bank, Caviar TV, Camco, Dentco, Exellys, Renotec, IO Digital, Stad Sint-Niklaas, Desmet, L'Oreal, Let's Talk Science, Camco, Tae, Nuscience, Energyville, Durabrik, Politie Genk, Melexis, Vivisol, Challenge Aviation, Actemium, Festo, BRP, Volvo, Steelbel, VUB, Krinkels, AZ Oudenaarde, Enercon, International School Breda, Vlaams Parlement, Zavo, Digestive Cancers, Emino, Recticel, Prosafco, Neuhaus, Typografics

 

Testimonials

“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”

Ingrid Naessens - Aarova

Ingrid NaessensAarova

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip Vets - Eneco

Filip VetsEneco

“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”

Kartik G. KrishnanPresident of the World Federation of Neurosurgical Societies

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”

Daria KonstantinovaeCarsTrade

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner