Practical courses by experienced trainers

“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier GauderBNP

“Team building went extremely well. The workshop was very interesting and interactive. The expert sensed our group very well and kept focus on our objectives of ‘active listening and cooperation’. In any case, the workshop flew by!”

Leen CleymansVUB

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter PoelsFederal Public Service - Foreign Affairs

“I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!”

David Van OsGreenfish

“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”

Nathalie VerheydenSanofi Belgium

“This training made me more aware of time wasters and know how to handle them better. I must say I was impressed with this training form start to end. I have learned to reserve more time for myself, plan more ahead and update my to do list with the smart method.”

“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”

Farida BarkatOIP

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van EyckenDesmet

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip VetsEneco