Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 100% | |||
| 93% | |||
| 86% | |||
| 100% | |||
| 80% | |||
| 90% | |||
| 70% | |||
| 75% | |||
| 100% |
| 95% |
| 95% |
| 90% |
| 95% |
| 95% |
| 95% |
| 85% |
| 100% |
| 80% |
| 80% |
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
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What customers say about us
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”
“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”
“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”
“The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.”
“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”
“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”









