Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 95% | |||
| 95% | |||
| 95% | |||
| 75% | |||
| 83% | |||
| 100% | |||
| 84% | |||
| 90% | |||
| 85% | |||
| 95% |
| 100% |
| 87% |
| 90% |
| 100% |
| 87% |
| 90% |
| 75% |
| 80% |
| 95% |
| 70% |
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”
Lies Van EyckenDesmet
Trusted by leading companies
What customers say about us
“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”
Nathalie VerheydenSanofi Belgium
“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”
Jan FrançoisKuwait Petroleum
“This course provided some wonderful examples and insights on how we can get more dynamism, spontaneity and creativity through ‘out of the box’ thinking within our company. The training fully met expectations. There was very good interaction in the group and the instructor is a born talent to relay information in a correct, constructive yet open manner. Super course! Highly recommended! ”
Kurt PappaertKBC Bank
“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”
Lieve TournéFreshmeals
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”
Stephan VandermolenVBO
“The Presentation Techniques course provided me with useful tips and skills to improve my voice and posture. I also gained more insight into how to build a good structure for a presentation. My opinion is clear: everyone who gives professional presentations should take this or a similar course!”
Carl SpelkensXylos
“I wanted to be able to deliver a message more efficiently and with greater conviction. My expectations were 100% met. This was a very good training. Particularly interesting was the structure of a message, such as not starting immediately with the 'what' but focusing on the 'how' first.”
Jurgen VertriestVolvo Trucks
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
Elly PeetersIMCD Benelux
“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”
Iwein BaeyensUZ Brussels