Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

CompanyFollowed trainingScore
KilroyCommunication Skills Training95%
ColruytMedia Training - Dealing with the press80%
TMS internationalTeambuilding85%
TMS internationalTeambuilding98%
Solar TurbinesTime Management100%
PZ BVBAAnalytical Thinking Skills94%
Solar TurbinesTime Management80%
AquafinStorytelling75%
Vlaams Instituut Gezond LevenAnalytical Thinking Skills73%
AdientTeambuilding90%
Sterck NVConsultative Selling - Sales training70%
AquafinStorytelling100%
AquafinStorytelling90%
Solar TurbinesTime Management92%
Solar TurbinesTime Management75%
ConstructivPresentation Skills - Presenting with impact75%
Deutsche BankNonviolent communication94%
VUBTime Management100%
Bose BVVoice coaching and pronunciation techniques91%
Deutsche BankNonviolent communication71%

What customers say about usTestimonials

Online Meeting Skills

Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working!

Raf Nonneman - European Spice Services

Management Skills

I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.

Peter Verbiest - Bonka Circus

Customer-Centric Communication

In a pleasant and interactive way, the team discussed a number of ways to further improve customer contact in order to be able to complete a complete customer enquiry. This was without a doubt an excellent training. Everyone was given sufficient attention, with the necessary respect for strengths and weaknesses. I learned a lot!

José Pauwels - Meta Leuven

Persuasive communication

The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!

Andrea Ariani - BASF

The foundations of Leadership

I wanted to learn specific tips, pointers for enhancing human relationships in the working environment - both as a manager and as a team member myself. Although much of what was discussed in the training seemed like common sense in hindsight, it was amazing how little nuances in communication can change a relationship. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!

Claire Dupont - VUB - Institute for European Studies

Communication Skills Training

The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.

Lut Oosterlinck - Bayer CropScience

Conflict Management Training

I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. I wanted to learn how to initiate conflict-related conversations, how to realize that the situation is stuck, and recognize (and exploit or avoid) common patterns in conflict situations. I was also interested in basic strategies and pitfalls for resolving conflicts between others. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.

Ivan Maslov - UHasselt

New techniques for Prospecting and Remote Selling

We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!

Olivier Gauder - BNP

Communication workshop

The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.

Sammy Deprez - Arinti