Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 95% | |||
| 85% | |||
| 100% | |||
| 83% | |||
| 91% | |||
| 95% | |||
| 85% | |||
| 90% | |||
| 100% |
| 85% |
| 90% |
| 90% |
| 90% |
| 76% |
| 85% |
| 80% |
| 100% |
| 95% |
| 95% |
“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”
Wouter PoelsFederal Public Service - Foreign Affairs
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What customers say about us
“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”
Younes BaddichKeytrade Bank
“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”
Iwein BaeyensUZ Brussels
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
Elly PeetersIMCD Benelux
“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”
Eva Van AchterVUB
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
Gunther UyttenhoveColruyt Group
“The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!”
“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”
Elke BreelsMars Belgium
“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”
Vanessa De ProotCity of Dendermonde
“I really enjoyed the way the training was given. The trainer makes the workshop engaging and he is able to keep everyone's focus. I especially remember that it is important not to bring the content in a negative way but rather to phrase it in a positive way and focus on what is important.”
Marianne VanoucheAntalis