Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 85% | |||
| 95% | |||
| 90% | |||
| 95% | |||
| 100% | |||
| 95% | |||
| 100% | |||
| 90% | |||
| 90% | |||
| 85% |
| 100% |
| 100% |
| 95% |
| 100% |
| 90% |
| 95% |
| 90% |
| 90% |
| 88% |
| 80% |
“I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.”
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What customers say about us
“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”
Silke DevrekerBelgian Train
“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”
Anthony PoppeXirius Legal
“Useful training. I learned new communication techniques, and there are many ways to apply the content: for feedback sessions, for meetings. I'm sure I'll use it.”
Marina MochkaevaProjective Group
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
Wim CollaerAccounts Director at Snecma Services Brussels
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
Peter LaroyLiberas
“I really wanted to know how to turn a ‘no’ into a ‘yes’ during a phone call for an appointment. Through practical exercises and the formulation of possible counter-answers, this was immediately put into practice. I also gained insight into a clear structure of points to follow during telephone prospecting. I am impressed by both the positive teaching style and the trainer's knowledge.”
Tom Van RemoortereAgora Press
“The course was really good and complete, with a really nice and dynamic trainer who led the discussions very well, gave relatable examples, and kept the times while enabling everybody to contribute. The workshop gave me tools to apply in case of conflicts at work but also in general.”
Irène ArrataVUB
“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”
Wouter PoelsFederal Public Service - Foreign Affairs
“I really liked the role-playing way the session was done. By focusing on practice the full day of training, it forces me to get out of my comfort zone, and I was able to think and test assertive communication in a nice group class with a great coach. I will practice it in my biweekly call for my client.”
Floriane AnderlinIO Digital