Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
83%
98%
75%
91%
95%
90%
86%
92%
90%
90%
89%
90%
90%
100%
83%
80%
85%
80%
85%

0of our customers are highly satisfied with the quality of our courses
LinkedIn Training

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

Trusted by leading companies

What customers say about us

Working with AI and ChatGPT

“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”

Peter Laroy - Liberas

Peter LaroyLiberas

Dealing with difficult and aggressive customers

“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”

Daria KonstantinovaeCarsTrade

Professional Telephone Skills

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip Vets - Eneco

Filip VetsEneco

Media Training - Dealing with the press

“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther Uyttenhove - Colruyt Group

Gunther UyttenhoveColruyt Group

Persuasive communication

“The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!”

Andrea Ariani BASF

Negotiation Skills

“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”

Anthony Poppe - Xirius Legal

Anthony PoppeXirius Legal

LinkedIn Training

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

Media Training - Dealing with the press

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter Poels - Federal Public Service - Foreign Affairs

Wouter PoelsFederal Public Service - Foreign Affairs

Time Management

“I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.”

Giorgia RocatelloFeops