Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 100% | |||
| 90% | |||
| 90% | |||
| 90% | |||
| 75% | |||
| 85% | |||
| 80% | |||
| 85% | |||
| 100% | |||
| 92% |
| 90% |
| 90% |
| 100% |
| 90% |
| 90% |
| 90% |
| 94% |
| 100% |
| 90% |
| 100% |
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”
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What customers say about us
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
“I wanted to be able to deliver a message more efficiently and with greater conviction. My expectations were 100% met. This was a very good training. Particularly interesting was the structure of a message, such as not starting immediately with the 'what' but focusing on the 'how' first.”
“I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.”
“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”
“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”
“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”








