Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

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0of our customers are highly satisfied with the quality of our courses
Essential Leadership

“I wanted to learn specific tips for enhancing human relationships in the working environment - both as a manager and as a team member myself. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!”

Claire Dupont   - VUB - Institute for European Studies

Claire Dupont VUB - Institute for European Studies

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What customers say about us

Voice coaching and pronunciation techniques

“For many years I have been struggling with speaking fast and articulating poorly in Dutch. The coach provided good insights and the exercises and tips are a daily reminder to pay attention to my breathing. I also received some personalized tips that are very helpful. I should have done this earlier!”

Konrad Dobson - Friendship Inc.

Konrad DobsonFriendship Inc.

Assertive Communication

“I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!”

David Van Os - Greenfish

David Van OsGreenfish

Working with AI and ChatGPT

“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”

Peter Laroy - Liberas

Peter LaroyLiberas

Communication Skills Training

“The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.”

Lut Oosterlinck - Bayer CropScience

Lut OosterlinckBayer CropScience

Intercultural Communication & Collaboration

“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”

Wim Collaer - Accounts Director at Snecma Services Brussels

Wim CollaerAccounts Director at Snecma Services Brussels

Efficient e-mail communication

“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”

Lore Hendrickx - Constructiv

Lore HendrickxConstructiv

Consultative Selling - Sales training

“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”

Sander Gits - Intronics

Sander GitsIntronics

Learning to Moderate and Facilitate

“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”

Eva Van Achter - VUB

Eva Van AchterVUB

Business Writing Skills

“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”

Vanessa De Proot - City of Dendermonde

Vanessa De ProotCity of Dendermonde