Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 80% | |||
| 85% | |||
| 90% | |||
| 95% | |||
| 95% | |||
| 90% | |||
| 100% | |||
| 100% | |||
| 70% |
| 92% |
| 91% |
| 95% |
| 80% |
| 90% |
| 100% |
| 81% |
| 93% |
| 92% |
| 100% |
“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”
Ingrid NaessensAarova
Trusted by leading companies
What customers say about us
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
Gunther UyttenhoveColruyt Group
“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”
Dirk JacquemynsING Investment
“I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.”
Gertjan Hesius Neovia Logistics
“I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.”
“I wanted to improve my presentation skills, mainly tempo of speech and clarity of delivery. The practical part was very useful, both in getting feedback on my own pitch and in giving feedback to others.”
Jan SprietElia
“It opened my eyes on the cultural differences in personal contact with Indians. I learnt a lot and will try to remember how things will be perceived in another culture.”
Erik De MulderProthya
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”
Ivan MaslovUHasselt
“This was the first training in a long time that I genuinely enjoyed. It was highly practical, relevant and immediately applicable to my daily work. I gained valuable new insights and knowledge, delivered in a clear, engaging and interactive way. Thanks to the trainer for the enthusiastic guidance and for taking the time to answer our questions. A highly successful training that exceeded my expectations.”
Sara Haj YoussefSchneider Electric
“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”
Wouter PoelsFederal Public Service - Foreign Affairs