Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
90%
90%
100%
87%
80%
100%
100%
85%
90%
83%
85%
89%
70%
100%
90%
90%
100%
100%
95%

0of our customers are highly satisfied with the quality of our courses
Communication workshop

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van Eycken - Desmet

Lies Van EyckenDesmet

Trusted by leading companies

What customers say about us

Online Meeting Skills

“Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spice Services

How to Conduct Motivating Performance Interviews

“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”

Iwein Baeyens - UZ Brussels

Iwein BaeyensUZ Brussels

Prevention of stress and burnout

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van Maercke - Benteler

Tracy Van MaerckeBenteler

Communication Skills Training

“The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.”

Lut Oosterlinck - Bayer CropScience

Lut OosterlinckBayer CropScience

Consultative Selling - Sales training

“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”

Mariska Koessler - Roche Diagnostics

Mariska KoesslerRoche Diagnostics

Persuasive communication

“I was very happy with the way of teaching. Jan was able to create an interactive learning environment that didn't feel forced. I also liked that he used the participants' communication challenges as the starting point for the course. I will write shorter emails, leave more silence instead of talking when it's a sensitive topic, and try to recognise when I am in a defensive, closed communication position.”

Jolan Heyse - VIB

Jolan HeyseVIB

Camera Training

“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”

Stephan Vandermolen - VBO

Stephan VandermolenVBO

Communication workshop

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van Eycken - Desmet

Lies Van EyckenDesmet

Crisis Communication

“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”

Jan François - Kuwait Petroleum

Jan FrançoisKuwait Petroleum