Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 100% | |||
| 85% | |||
| 100% | |||
| 90% | |||
| 100% | |||
| 100% | |||
| 90% | |||
| 90% | |||
| 70% | |||
| 100% |
| 90% |
| 100% |
| 90% |
| 98% |
| 90% |
| 80% |
| 95% |
| 75% |
| 100% |
| 92% |
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
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What customers say about us
“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”
“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
“I really enjoyed the way the training was given. The trainer makes the workshop engaging and he is able to keep everyone's focus. I especially remember that it is important not to bring the content in a negative way but rather to phrase it in a positive way and focus on what is important.”
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”
“The training was very interactive with practical exercises and good, useful feedback. I was given useful tips on how to instantly trigger the audience and generate interest. From the beginning, the trainer drew me into an engaging story. It was an enjoyable day that flew by, so to speak.”
“The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.”








