Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

80%
70%
100%
90%
80%
90%
85%
90%
91%
87%
100%
94%
100%
82%
90%
95%
85%
100%
100%
90%

0of our customers are highly satisfied with the quality of our courses
Crisis Communication

“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”

Jan François - Kuwait Petroleum

Jan FrançoisKuwait Petroleum

Trusted by leading companies

What customers say about us

Assertive Communication

“I enrolled in the Assertiveness course to learn to communicate better in difficult situations without clamming up. I became aware that choices can be made, at all times. Especially the DESC model was a real revelation for me. The trainer was very driven and conveyed his insights in an enthusiastic way.”

Karen Derynck - McDonald’s Belgium

Karen DerynckMcDonald’s Belgium

Stress Management

“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”

Elke Breels - Mars Belgium

Elke BreelsMars Belgium

Less stress, more fun

“I wanted to get methods to work even more efficiently. The course fully met my expectations because the training was hands-on and given by someone with sufficient professional experience but also life experience. During the training, we were given interim feedback moments. Virtually every point was useful and very actionable! Top!”

Tom Vanbeckevoort - Infrax

Tom VanbeckevoortInfrax

Management Skills

“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”

Peter Verbiest  - Bonka Circus

Peter Verbiest Bonka Circus

New techniques for Prospecting and Remote Selling

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier Gauder - BNP

Olivier GauderBNP

Project Management

“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”

Deirdre Focquaert - MCC Verstraete

Deirdre FocquaertMCC Verstraete

Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner

How to Conduct Motivating Performance Interviews

“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”

Iwein Baeyens - UZ Brussels

Iwein BaeyensUZ Brussels

Camera Training

“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”

Stephan Vandermolen - VBO

Stephan VandermolenVBO