Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 83% | |||
| 98% | |||
| 75% | |||
| 91% | |||
| 95% | |||
| 90% | |||
| 86% | |||
| 92% | |||
| 90% | |||
| 90% |
| 89% |
| 90% |
| 90% |
| 100% |
| 83% |
| 80% |
| 85% |
| 80% |
| 85% |
| 95% |
“The training was very interactive with practical exercises and good, useful feedback. I was given useful tips on how to instantly trigger the audience and generate interest. From the beginning, the trainer drew me into an engaging story. It was an enjoyable day that flew by, so to speak.”
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What customers say about us
“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”
“I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!”
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
“I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.”
“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”
“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”








