Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
80%
90%
90%
94%
90%
85%
90%
85%
95%
70%
95%
85%
95%
95%
80%
75%
85%
100%
100%

0of our customers are highly satisfied with the quality of our courses
Presentation Skills - Presenting with impact

“The Presentation Techniques course provided me with useful tips and skills to improve my voice and posture. I also gained more insight into how to build a good structure for a presentation. My opinion is clear: everyone who gives professional presentations should take this or a similar course!”

Carl Spelkens - Xylos

Carl SpelkensXylos

Trusted by leading companies

What customers say about us

Professional Telephone Skills

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip Vets - Eneco

Filip VetsEneco

Prevention of stress and burnout

“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”

Dirk Jacquemyns - ING Investment

Dirk JacquemynsING Investment

Public Speaking Skills

“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”

Guy Geens - Master Tours

Guy GeensMaster Tours

New techniques for Prospecting and Remote Selling

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier Gauder - BNP

Olivier GauderBNP

Management Skills

“I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.”

Gertjan Hesius  - Neovia Logistics

Gertjan Hesius Neovia Logistics

Communication workshop

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van Eycken - Desmet

Lies Van EyckenDesmet

Project Management

“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”

Deirdre Focquaert - MCC Verstraete

Deirdre FocquaertMCC Verstraete

Mindmapping

“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”

Elly Peeters - IMCD Benelux

Elly PeetersIMCD Benelux

Essential Leadership

“I wanted to learn specific tips for enhancing human relationships in the working environment - both as a manager and as a team member myself. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!”

Claire Dupont   - VUB - Institute for European Studies

Claire Dupont VUB - Institute for European Studies