Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

82%
81%
88%
70%
100%
75%
100%
100%
76%
100%
90%
90%
90%
92%
85%
100%
90%
100%
90%
80%

0of our customers are highly satisfied with the quality of our courses
Essential Leadership

“I wanted to learn specific tips for enhancing human relationships in the working environment - both as a manager and as a team member myself. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!”

Claire Dupont   - VUB - Institute for European Studies

Claire Dupont VUB - Institute for European Studies

Trusted by leading companies

What customers say about us

LinkedIn Training

“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”

Farida Barkat - OIP

Farida BarkatOIP

Consultative Selling - Sales training

“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”

Sander Gits - Intronics

Sander GitsIntronics

Communication Skills Training

“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”

Younes Baddich - Keytrade Bank

Younes BaddichKeytrade Bank

Assertive Communication

“I enrolled in the Assertiveness course to learn to communicate better in difficult situations without clamming up. I became aware that choices can be made, at all times. Especially the DESC model was a real revelation for me. The trainer was very driven and conveyed his insights in an enthusiastic way.”

Karen Derynck - McDonald’s Belgium

Karen DerynckMcDonald’s Belgium

New techniques for Prospecting and Remote Selling

“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”

Raf Nonneman - European Spices

Raf NonnemanEuropean Spices

Successful prospecting

“I really wanted to know how to turn a ‘no’ into a ‘yes’ during a phone call for an appointment. Through practical exercises and the formulation of possible counter-answers, this was immediately put into practice. I also gained insight into a clear structure of points to follow during telephone prospecting. I am impressed by both the positive teaching style and the trainer's knowledge.”

Tom Van Remoortere - Agora Press

Tom Van RemoortereAgora Press

Media Training - Dealing with the press

“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther Uyttenhove - Colruyt Group

Gunther UyttenhoveColruyt Group

Consultative Selling - Sales training

“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”

Mariska Koessler - Roche Diagnostics

Mariska KoesslerRoche Diagnostics

Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner