Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 80% | |||
| 95% | |||
| 95% | |||
| 90% | |||
| 100% | |||
| 90% | |||
| 90% | |||
| 90% | |||
| 75% |
| 85% |
| 80% |
| 85% |
| 100% |
| 92% |
| 90% |
| 90% |
| 100% |
| 90% |
| 90% |
“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”
Deirdre FocquaertMCC Verstraete
Trusted by leading companies
What customers say about us
“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”
Tracy Van MaerckeBenteler
“This course provided some wonderful examples and insights on how we can get more dynamism, spontaneity and creativity through ‘out of the box’ thinking within our company. The training fully met expectations. There was very good interaction in the group and the instructor is a born talent to relay information in a correct, constructive yet open manner. Super course! Highly recommended! ”
Kurt PappaertKBC Bank
“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”
Dirk JacquemynsING Investment
“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”
Vanessa De ProotCity of Dendermonde
“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”
Nathalie VerheydenSanofi Belgium
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
Gunther UyttenhoveColruyt Group
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”
Stephan VandermolenVBO
“I wanted to learn specific tips for enhancing human relationships in the working environment - both as a manager and as a team member myself. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!”
Claire Dupont VUB - Institute for European Studies
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
Elly PeetersIMCD Benelux