Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 95% | |||
| 90% | |||
| 91% | |||
| 94% | |||
| 99% | |||
| 95% | |||
| 90% | |||
| 90% | |||
| 91% | |||
| 100% |
| 100% |
| 87% |
| 90% |
| 85% |
| 92% |
| 100% |
| 88% |
| 94% |
| 91% |
| 75% |
“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”
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What customers say about us
“This was the first training in a long time that I genuinely enjoyed. It was highly practical, relevant and immediately applicable to my daily work. I gained valuable new insights and knowledge, delivered in a clear, engaging and interactive way. Thanks to the trainer for the enthusiastic guidance and for taking the time to answer our questions. A highly successful training that exceeded my expectations.”
“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”
“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”
“This course provided some wonderful examples and insights on how we can get more dynamism, spontaneity and creativity through ‘out of the box’ thinking within our company. The training fully met expectations. There was very good interaction in the group and the instructor is a born talent to relay information in a correct, constructive yet open manner. Super course! Highly recommended! ”
“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”
“I was very happy with the way of teaching. Jan was able to create an interactive learning environment that didn't feel forced. I also liked that he used the participants' communication challenges as the starting point for the course. I will write shorter emails, leave more silence instead of talking when it's a sensitive topic, and try to recognise when I am in a defensive, closed communication position.”
“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
“I really liked the role-playing way the session was done. By focusing on practice the full day of training, it forces me to get out of my comfort zone, and I was able to think and test assertive communication in a nice group class with a great coach. I will practice it in my biweekly call for my client.”









