Emotional intelligence / EQ

About this training

How do we deal with our own emotions and with those of others? Empathy, flexibility and optimism result in better relationships with clients, colleagues and superiors. As a matter of fact, a high IQ 'as such' is not a guarantee for a successful career.

Knowledge alone will not suffice to teach us all skills required for the things we want to achieve. Combination and integration of  IQ and EQ  is a matter of high importance. Persons with a high EQ are generally more successful and efficient in performing their job. Managing of emotional skills, such as assertiveness, dealing with relations, thinking in a problem-solving way, empathy, and stress tolerance, all contribute to a more successful life, both professionally and in private.

Program

The following aspects are addressed in this interactive training course:

  • What is EQ, and how can it be implemented in a business world?
  • Emotions, what are they and how can I control them
  • How to get a deeper insight into my own person and into others
  • Can I create my own thoughts?
  • Being a victim versus assuming responsibilities
  • Where do I put my focus?
  • Nerves, uncertainty and fear of failure: causes and remedies
  • Visualisation: how to choose your own evocation of things
  • A model of the logical levels and of restricting and stimulating convictions
  • Sharpening your senses: how can I get on the same wavelength with everyone?
  • Values, convictions, patterns of thought, and attitude: how restricting or stimulating are they in my own day-to-day reality and how can I improve them?

Target group

The "Emotional lntelligence" course is aimed at anyone who is interacting with clients, external partners, or teams. This course is especially intended for managers who want to steer or motivate their team, or for managers, sales managers, purchasing managers and  account managers. This training course is also perfectly suited for persons who already established a successful career but still think they could get more out of their career/life through self-deployment. 

Approach

The starting point for this training is always the participant's own work situation. The knowledge, insights and techniques that you get in this way, are directly applicable in practice. The training offers a mix of knowledge-based experiential learning, practical exercises and interaction between the participants in the group.

Trainers

Results

This training course will enable you to achieve your goals within the organisation more easily. During this practice-oriented course you will learn how to:

  • Get a deeper insight of the exact meaning of EQ and its effect on our own professional life
  • Dealing with your own emotions and those of others in a constructive and flexible way
  • Giving feedback to other persons without offending them
  • Dealing with criticism in a constructive manner
  • Demining conflict situations and find a positive solution for these situations
  • Dealing with annoying or aggressive people in an emotionally intelligent way
  • Use assertiveness as a lever towards better communication with other people

 

Register

Choose the desired date and location for this training.

Gent - Expert Academy

Bibliotheekstraat 8/301, 9000 Ghent

Mon 14.10.2024 (09h00 until 17h00)
Dutch

From

€ 695,00(VAT excluded)

Max. 12 participants

Gent - Expert Academy

Bibliotheekstraat 8/301, 9000 Ghent

Tue 11.03.2025 (09h00 until 17h00)
Dutch

From

€ 695,00(VAT excluded)

Max. 12 participants