Téléphoner et communiquer orienté client
E-book
Le premier contact entre le client et une organisation se fait souvent par téléphone. Comment faire en sorte que cette conversation se...
Le premier contact entre le client et une organisation se fait souvent par téléphone. Comment faire en sorte que cette conversation se...
La magie de la vente consultative pour repérer et fidéliser vos clients. Dans ce manuel, nous plongeons le lecteur dans le monde...
Online training course in presentation skills and public speaking. You will learn tips and tricks to deliver inspiring and successful...
In this Time Management online training you will get tips on how to stay in the present and organise your work (agenda, delegating,...
In this e-learning course you will learn how to effectively use the important communication skills that we need every day in our job....
Get the business writing skills to compose powerful, professional documents that get attention and prompt action.
LinkedIn is the most important business networking platform giving professionals the ability to connect, expand their network and promote...
The online training course 'Leadership for beginners' is aimed at both new and more experienced executives, managers, company managers,...