Lucas Tavernier is a valued and professional trainer and facilitator. One of his major strengths is facilitating interactive training and coaching through practice sessions, real life simulations and role plays.
Lucas is an expert in the field of communication, assertiveness, stress management, customer service, dealing with conflict and emotional intelligence.
References:
Provincie Antwerpen - IKWV (Intercommunale Kustreddingsdienst van West-Vlaanderen) - Delhaize - Tom & Co – Merak - Federale Overheid, Personeel en Organisatie – Bayer Crop Science - iMinds/IMec - Zurich Insurance Group – Nuskin - Sony Belgium - CM (Christelijke Mutualiteiten) – Pfizer – Exellys – Dierengezondeidszorg Vlaanderen – Vandemoortele – ACV – ABVV - Secretary Plus – ThyssenKrupp – Encon
Satisfaction score: 85%
How do we deal with our own emotions and with those of others? Empathy, flexibility and optimism result in better relationships with clients, colleagues and superiors. As a matter of fact, a high IQ 'as such' is not a guarantee for a...
Satisfaction score: 88%
Negotiating is part our professional life and beyond. How can I obtain the best sales deal? How do I make sure that my team gets the most interesting job? How do I bargain for the best discount? When do I get the most of a job...
Satisfaction score: 88%
More and more often, staff members are confronted with verbal aggression or transgressing behaviour. Aggression at the workplace may either be caused internally by colleagues or by external persons not belonging to the company:...
Currently, this education is only available as personal coaching, in-company training or workshop.
Satisfaction score: 87%
Teaching people how to cooperate in a constructive way is the target of Expert Academy's teambuilding program. Thanks to our long-standing experience with working with groups and building of teams on various levels within an...
Currently, this education is only available as personal coaching, in-company training or workshop.
Satisfaction score: 85%
Many people find it difficult to stand up for their opinion. In your lifetime, you are constantly dealing with other persons and interacting with these persons is not always as it should be. Sometimes you give in too fast, or you may...
Satisfaction score: 89%
Communication skills play an important part in determining an individual’s work effectiveness and career success. Good communication skills are vital to strengthen relationships, eliminate costly misunderstandings, motivate...
No scores available at this time
How do you respond to the difficult behaviour? This course will learn you how to use the Rose of Leary to understand the impact and preference of certain behaviour on others and the interaction between people. The Rose of Leary is...
Currently, this education is only available as personal coaching, in-company training or workshop.
