The most important communication skill: active listening
about Communication, Active Listening
If there is one communication skill that you should master quite well, it is undoubtedly listening. Good listening skills lead to greater customer satisfaction, higher...
How to deal with difficult people?
about Communication, moeilijke mensen
Difficult people can be found in every organization. People who don't do their jobs as promised, people who don't show up to meetings, people who stick to their positions and...
Effective Communication
about Communication
Effective communication is essential to building strong relationships and getting important projects done. Communication not only promotes collaboration, it also produces...
How to give emotionally intelligent feedback
about feedback, Communication
We all can benefit from feedback. The purpose of giving feedback is to improve a situation or to help others get better. And yet giving feedback is difficult because it often...